1. Text: | Print|

      Auto dealers linked to needless repairs

      2015-03-16 08:50 China Daily Web Editor: Si Huan
      1
      The Mercedes-Benz Star Maintenance Menu covers all conventional maintenance services with standardized prices at authorized dealers. (Photo/China Daily)

      The Mercedes-Benz "Star Maintenance Menu" covers all conventional maintenance services with standardized prices at authorized dealers. (Photo/China Daily)

      Many auto dealers in China are exaggerating the problems of vehicles that come in for repair in order to make more profit, according to a report by China Central Television in its annual 3/15 Gala program.

      Seventy-three percent of dealers overstated a simple problem in the induction coil of the ignition system and talked consumers into having a number of components in the ignition system replaced, the report said.

      The program, co-produced by CCTV and various State departments-including the General Administration of Quality Supervision, Inspection and Quarantine and the State Administration for Industry and Commerce-exposed business misconduct and defended consumers' rights. It has been broadcast annually on March 15, World Consumer Rights Day, since 1991.

      A number of car dealerships, operating under Dongfeng Nissan Passenger Vehicle Co, Shanghai Volkswagen and Mercedes-Benz in Beijing, Tianjin, Shanghai and Hangzhou, have been charging consumers thousands of yuan for a simple problem that could be solved by merely plugging in the induction coil inside the ignition system. In one case, a Mercedes-Benz dealer in Tianjin charged a consumer more than 10,000 yuan ($1,600) to fix the problem.

      The China Consumers' Association said in a report released on Sunday that it received the most consumer complaints about Shanghai Volkswagen last year, with a total of 863 complaints filed, Beijing Times reported.

      Land Rover China also came under the spotlight, with CCTV reporting that a number of vehicle owners complained about gearbox problems that resulted in their vehicles suddenly stopping, as well as problems engaging the reverse gear.

      Online shopping

      China saw the largest rise in consumer complaints last year in the online shopping sector, with three times the number of the previous year, the country's market regulator announced.

      Industry and commerce authorities nationwide handled more than 1.16 million cases of consumer complaints last year, up 14.3 percent from the previous year, the State Administration for Industry and Commerce said in a news release on Sunday. The number of complaints and the percentage increase were the highest in five years, the authority said.

      The complaints filed against online shopping platforms and online stores saw the most significant increase last year, with a total of 77,800 complaints filed against online stores, according to the authority.

      In late January, Taobao, China's largest consumer-to-consumer platform under the e-commerce giant Alibaba group, and the SAIC engaged in a public dispute over a quality-check report, which said that less than 40 percent of the goods sold on Taobao were authentic.

      The authority said the online shopping sector has made it difficult for consumers to defend their rights because the sellers are often located hundreds of miles away.

      Zhang Mao, minister of the State authority, said in a news conference last week that China's e-commerce boom was a new challenge for regulators.

      "Issues such as fake goods and the difficulty in getting refunds for purchases have become the top complaints of online shoppers," he said.

      Comments (0)
      Most popular in 24h
        Archived Content
      Media partners:

      Copyright ©1999-2018 Chinanews.com. All rights reserved.
      Reproduction in whole or in part without permission is prohibited.

      主站蜘蛛池模板: 亚洲日本乱码卡2卡3卡新区| 亚洲精品免费观看| 亚洲欧美日韩综合俺去了| 日本人的色道免费网站| 亚洲伊人tv综合网色| 一级成人a毛片免费播放| 亚洲国产精品无码专区在线观看| 久久成人永久免费播放| 亚洲情XO亚洲色XO无码| 七色永久性tv网站免费看| 亚洲国产香蕉碰碰人人| 免费人成在线观看69式小视频| 1区1区3区4区产品亚洲| 成人免费视频77777| 亚洲色大成网站WWW国产| 免费国产成人高清视频网站| 天堂亚洲免费视频| 亚洲精品狼友在线播放| 无码精品人妻一区二区三区免费看 | 18禁无遮挡无码网站免费| 亚洲三级视频在线| 日本大片在线看黄a∨免费| 四虎影视久久久免费观看| 亚洲av午夜成人片精品网站 | 中国国产高清免费av片| 国产亚洲精品xxx| 免费在线观看视频网站| 爱情岛论坛亚洲品质自拍视频网站 | 亚洲黄色片在线观看| 成人毛片18岁女人毛片免费看| 国产成人精品亚洲| 亚洲不卡中文字幕无码| 男人的好免费观看在线视频| 美美女高清毛片视频黄的一免费| 亚洲精品亚洲人成在线观看| 免费下载成人电影| 午夜不卡AV免费| 亚洲黄网在线观看| 国产在线19禁免费观看国产| 久久久精品午夜免费不卡| 亚洲综合色婷婷在线观看|